The iFloor 3 can work for up to 35 minutes under normal mode.

Normally this does not happen because the brush roller diameter size is big enough so it can avoid getting tangled. If there is a tangle, just remove the brush roller from its holder and use the cleaning tool to remove the hair tangle from the brush roller.

There is no need to use distilled water. Tap water is perfectly fine to use in the iFloor series. Please do not use hot water as this can cause internal damage to the pipes in the iFloor series.

We would not recommend using bleach in this machine as it could damage the machine.

The product weighs about 10 lbs.

The warranty lasts 2 years.

The unique brush roll can help to remove animal hair and suck it into the Dirty Water Tank.

No, the cleaning solution does not have an odor, but it can deodorize the area you are cleaning.

The Tineco iFloor series uses 100-240V in its charger. We do not recommend using a different charger as that may not be compatible with the battery.

The Clean Water Tank capacity is 0.6L. The Dirty Water Tank capacity is 0.5L.

Using the cap of the solution bottle, fill one cap worth of solution and pour into the Clean Water Tank. Fill up the Clean Water Tank with clean water up to the Max line.

The temperature can be between 41°F ~ 140°F （5°C ~ 60°C). Typically normal tap water is fine to use for cleaning. Please do not use hot water as this can cause internal damage to the pipes in the Floor One.